Building confidence and connection through Mental Health First Aid
For the past seven years, I’ve had the privilege of delivering the Mental Health First Aid (MHFA) course through In Minds Training. In that time, I’ve watched awareness and engagement grow, and I’ve heard countless stories of how these skills have been put into action; whether it’s supporting a colleague, checking in on a friend, or stepping in during a crisis.
But for me, MHFA isn’t just something I teach; it’s one of the main reasons I got into this space in the first place.
By Chris Houston of In Minds Training
My journey into Mental Health First Aid
Before becoming a facilitator, I was playing professional rugby league in England and thinking about what life would look like after retirement. I had a background in education and had always been passionate about mental health and wellbeing. At the time, one of my teammates was going through a tough period, and my football manager suggested I sit in on a Mental Health First Aid course; both to learn for myself and to be able to support my teammate.
I still remember that training vividly…
I connected deeply with the facilitator.
I learned so much about mental health and how to respond.
Most importantly, I realised: I can use this for myself, for my family, and in my workplace/football team.
These skills helped me grow as a leader, created more empathy for others, and equipped me to support people throughout the years that followed. That experience is why I’m so passionate about bringing MHFA to others today.
Why Mental Health First Aid?
Mental health challenges affect us all, whether directly or indirectly. Yet many people don’t feel equipped to respond when someone is struggling. That’s where MHFA comes in.
By enhancing awareness and knowledge, this course empowers individuals to:
Recognise the signs and symptoms of mental health concerns
Provide practical support in everyday situations
Confidently intervene in mental health crises
Promote early help-seeking and reduce stigma
Prioritise their own wellbeing
Who is it for?
The course is designed for adults supporting adults; from workplaces and community groups to leaders, managers, and individuals who simply want to make a positive difference.
Audience: SafeWork NSW strongly recommends businesses have trained Mental Health First Aiders in their organisations to help meet work health and safety obligations and provide appropriate support for staff wellbeing.
Delivery mode: 12 hours, face-to-face
Ideal group size: 12–24 participants
Accreditation: Certificate and 3-year accreditation as a Mental Health First Aider (after completing the course and online quiz). A 4-hour MHFA ‘refresher’ is available after three years. This is a fantastic course that provides participants a chance to refresh the skills in a safe supporting environment and gain a further 3 years accreditation.
Why it works
MHFA isn’t just about information. It’s about building confidence through practice. Participants take part in real scenarios, group activities, and discussions that make the learning practical and relevant. Every course reinforces the same truth: when people come together to learn, share, and support each other, powerful change happens.
Why it matters
By improving awareness and mental health literacy, MHFA reduces stigma, builds confidence, and strengthens communities. Participants often tell me that the course gave them the courage to have conversations they would have otherwise avoided— and sometimes, those conversations have not only changed but saved a life.
Life Matters Disclaimer
All content in our article is published for informational purposes only. It is not intended to be a substitute for professional psychological advice and should not be relied on as personal advice. Always seek the guidance of a qualified psychologist with any questions you may have regarding your mental health.
Further info
If you want to create a workplace or community where people feel supported, heard, and connected, Mental Health First Aid training is a proven first step.
